SUBSCRIPTIONS POLICY

Terms and Conditions Overview

At G. Rossi Florist, we are committed to delivering the highest quality and freshest flowers available for our subscription service. This policy outlines the terms under which our floral subscriptions are offered to ensure clarity and satisfaction for all our subscribers.

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Product Quality and Selection

• Seasonal Freshness: We prioritize the freshness of our products by selecting the best seasonally available flowers for each delivery. This means the specific flowers and plants may vary based on what is in season and of the highest quality at the time of your scheduled delivery.

 

Subscription Billing and Duration

• Billing Frequency: Subscribers will be billed according to the chosen frequency of their subscription plan. This could be on a weekly, bi-weekly, or monthly basis, as specified during the subscription setup.

• Subscription Length: Your subscription will continue for the length you have selected during the subscription process. Options typically include fixed-term lengths such as 3 months, 6 months, or ongoing until explicitly canceled by you.

 

Delivery Terms

• Included Fees: All delivery fees are included in the subscription price, ensuring no additional costs are incurred for the standard delivery of your flowers.

• Delivery Areas: Deliveries are limited to our specified service areas, which can be reviewed on our website or by contacting customer service.

 

Automatic Renewal

• Renewal Policy: If no end date is chosen at the time of subscription, your floral subscription will automatically renew under the same terms until you decide to cancel. This ensures uninterrupted service so you can continue to enjoy fresh flowers without any hassle.

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Cancellation and Changes

• Subscription Modification: Subscribers may modify their subscription details, such as delivery frequency or the types of flowers received, by contacting our customer service team at least 7 days before the next scheduled delivery.

• Cancellation Policy: You may cancel your subscription at any time. To cancel, please contact our customer service team. We request that you provide us with at least 7 days' notice prior to the next billing cycle to ensure that the cancellation is processed in time to stop the next scheduled delivery.

 

Legal Considerations

• Changes to Terms: G. Rossi Florist reserves the right to modify these terms and conditions at any time. All subscribers will be notified of any significant changes that may affect their subscription service.

• Dispute Resolution: In the unlikely event of a dispute, we strive to resolve it quickly and fairly. We encourage subscribers to contact our customer service team directly to find a resolution.